Shipping & Returns
Our processing time can take up to 10 business days (business days are Monday-Friday and do not include holidays). These processing times are the time it takes for us to process, make, and package your order. They do not include the shipping times.
Please message us prior to ordering if you have questions. We DO NOT accept cancellations for any purchases/orders so please make sure you read all information in the listing, that the processing and shipping times meet your timelines and you ask any questions PRIOR to purchase. If you have a deadline, it is YOUR responsibility to confirm with us the order will meet the deadline PRIOR to purchase. Again, once purchased no cancellations will be authorized- no exceptions.
We ship via USPS unless otherwise discussed and approved PRIOR to purchase (for local pick up exception, please see below). Any shipping delays and/or disruptions are not the responsibility of the shop. We will provide any information needed for the customer to follow up with the shipping carrier. Claims must be submitted directly through the shipping carrier by the customer.
** If you are local to FREDERICK, MD, and would like to save on shipping and pick up your order instead of having it shipped, please use code LOCALPICKUP in the discount code section at checkout and we will send you instructions when your order is ready to be picked up. If you use this code, your order will not be shipped and you will be responsible for picking it up**
Any promotional shipping or free shipping refers to USPS First Class mail/ USPS Ground advantage mail only. Any upgraded shipping costs or Priority shipping is the responsibility of the customer.
Returns/Refunds are not accepted. In the rare event there is a mistake in the production, please reach out to us directly within 7 days of delivery so we can work with you to remedy the situation.
**Please note the colors in the pictures might vary slightly from the colors on the actual clothing. Trust us, the colors are even better in person.**