Shipping, Returns, Exchanges, & Refunds

SHIPPING, RETURNS, AND REFUNDS

Our processing time is 5-10 business days (basically two weeks- this is Monday through Friday and does not include holidays).  If you need your item prior to this time, please message us at hello@bellabeanstudios.com PRIOR to placing your order to confirm we can work with your timeline.  Rush fees may apply in certain circumstances.  These processing times are the time it takes for us to process, make, and package your order.  They do not include the shipping times. Shipping time is dependent on where your item is being shipped to, the shipping method you selected at checkout, and the carrier's schedule.  Please note that shipping times are an estimate, and once the item is shipped, the carrier is the best point of contact for questions about your item in transit.  

Please message us prior to ordering if you have questions.  We DO NOT accept cancellations or exchanges for any purchases/orders, so please make sure you read all information in the listing, that the processing and shipping times meet your timelines, and you ask any questions PRIOR to purchase. If you have a deadline, it is YOUR responsibility to confirm with us the order will meet the deadline PRIOR to purchase. Again, once purchased, no cancellations will be authorized- no exceptions.

We ship via USPS unless otherwise discussed and approved PRIOR to purchase (for local pick-up exception, please see below). Any shipping delays and/or disruptions are not the responsibility of the shop. We will provide any information needed for the customer to follow up with the shipping carrier. Claims must be submitted directly through the shipping carrier by the customer.

Any promotional shipping or free shipping refers to USPS First Class mail/ USPS Ground Advantage mail only. Any upgraded shipping costs or Priority shipping is the responsibility of the customer. 

Please double-check your order is correct prior to placing it- Returns/refunds, exchanges, and order cancellations are NOT accepted once the order is placed.  We do not offer refunds which include items that have been shipped/ delivered per the tracking or lost packages.  It is the customer's responsibility to file a claim with their local post-delivery organization.  We will help provide the information need for the claim but can't be held responsible for shipping issues.  In the rare event there is a mistake in the production, please reach out to us directly within 7 days of delivery so we can work with you to remedy the situation.

**Please note the colors in the pictures might vary slightly from the colors on the actual clothing. Trust us, the colors are even better in person.**